Two people enjoying a coastal path walk

Contact Our Bench

Our Contact details, enquiries and the story behind Our Bench and how our accessibility practices are contuning to grow.

Book now

Contacting Helen & Matt at Our Bench

At Our Bench, getting in touch is never just a formality. For us, accessible holidays are about people first. Matt and I believe that reassurance, dignity, and being listened to are just as important as step-free access or specialist equipment. That’s why we encourage guests to contact us directly. Whether you prefer a phone call, an email, or an enquiry form, you’ll always be speaking to one of us.

Descriptive alt text for image 1

Our Contact Details

Everything you need to know to get in touch, email, phone, whats app, and our address, opening hours, and our response times, we are waiting to hear from you.

Read more
Descriptive alt text for image 2

Enquiry Form

Have a question? We have an online enquiry form that sends an email direct to us.

Read more
Diggers building the cottages

Our Story

How "Our Bench" began and how we focus on making a difference one family at a time based on our own experiences as carers.

Read more

Accessibility shaped by lived experience

Our approach to accessibility comes from lived experience. We have supported loved ones with a wide range of disabilities, health conditions and additional needs, and we understand what it can take to plan a holiday when care, equipment, fatigue or uncertainty are part of daily life.

We are committed to learning, improving and sharing what helps. Here you can see how we are working with local businesses to encourage small, practical changes that help disabled people feel genuinely welcome.

Boltens Bench Historic Photo

Get to know us

Meet me and my husband Matt, we run Our Bench today, here we tell you a little more about ourselves, so you can get to know us

Read more
Holidays for guests with Dementia

Open to everyone

Accessibility does not take anything away. It just removes barriers. It is about making spaces work better for more people.

Read more
Boltens Bench Historic Photo

Working with others

Accessibility is not a niche. It is a mindset. Practical changes, better communication, and better outcomes, one person at a time. How at Our Bench we continue to make a difference

Read more

Looking for more information?

This guide is part of the Our Bench Resource Site, a collection of practical guides to help you plan an accessible holiday in the New Forest.

We also have a great search function, you are welcome to try it: Search Our Bench, or get in touch with us directly.