Guest Reviews
Read feedback from guests who have stayed in Bench Cottage, Garden Bench and Little Bench, including people travelling with mobility needs, carers and families.
Read guest reviewsReviews, awards & recognition for Our Bench
Our Bench has grown through the experiences of the people who stay with us, the organisations we work alongside and the recognition we have received for accessible tourism and customer care.
Guest reviews remain the most important part of that. They help other people understand what staying at Our Bench is really like and can give someone the confidence to book when travelling with access needs feels uncertain.
Alongside those reviews, we are proud to share the awards, independent recognition, professional connections and conversations that are helping us raise awareness of accessible tourism in the New Forest and beyond.
What our guests say
Real experiences from people who have stayed at Our Bench.
Awards and independent recognition
Recognition from tourism, accessibility and business organisations helps show that the work happening at Our Bench is being noticed beyond our own guests.
In the media & conversations
Awards are one form of recognition. We are also increasingly being invited to share what we have learned from more than two decades of accessible holidays, lived experience and conversations with disabled guests and carers.
Exploring Inclusive Tourism Podcast
Helen joins Exploring Inclusive Tourism to discuss why good accessibility information can determine whether someone feels able to visit a business at all.
Listen to the podcastCommunity, partnerships & wider impact
Recognition from tourism, accessibility and business organisations helps show that the work happening at Our Bench is being noticed beyond our own guests.
A snippet from our guest reviews
Sometimes another guest can explain Our Bench better than we can. These reviews describe the practical difference that accessible accommodation, space and equipment can make to a holiday. Sometimes all this information is too much - so we wanted to highlight these guest quotes.
“Since my husband became disabled, finding holidays that offer full accessibility including a profiling bed and hoist has been a challenge. When I found Our Bench it was wonderful to see that this family have considered the needs of people like him. A lovely welcome and perfect accommodation meant that we enjoyed a great holiday and we look forward to returning in the future.”
“The main thing for us is the spacious area in the bungalow and around the property. In addition to this, the facility to order various aids rather than bringing them with us. Also, the area is a beautiful part of the country. I’m sure there are various MS organisations around the country who are not even aware Our Bench exists.”
Feeling more confident about staying with us?
Reviews and awards can help, but accessibility is personal. What works perfectly for one guest may not work for another. You can compare our three cottages, read the detailed access information or contact us directly if you would like to talk through your requirements