Wheelchair-Friendly Holidays with Dogs
The New Forest is a wonderful area for dog walking, with miles of forest and beach paths to explore.
Guests often ask whether we accept dogs. The answer is yes, but with some important conditions to
ensure comfort and safety for all guests.
Which cottages allow dogs at Our Bench?
For pet dogs, Garden Bench is our only suitable property,
as it has an enclosed private garden.
Why are dogs restricted to Garden Bench?
Little Bench and Bench Cottage are semi detached properties and share an internal wall, as well as a garden - if is not fair if you have come away for a quiet holiday to be disturbed by an animal in an unfamiliar enviroment. We also accommodate guests with medical challenges, allergies - so we aim to minimise the risk to those guests by encouraging even accessible dogs to stay in Garden Bench - if facilities allow.
We are legally required to accommodate assistance dogs as a UK business. However, we must be
informed of any dog staying with you, regardless of type, due to allergies affecting ourselves,
staff, and other guests. In some circumstances, we may need to refuse an assistance dog in Little
Bench or Bench Cottage if it poses a potential risk to other guests.
What should guests know before bringing a dog?
All pet dogs are subject to an additional fee of £100 per week and the following conditions:
- Dogs must not be left unattended in the property.
- Dogs must not climb on furniture.
- Dogs must toilet outdoors only, and this must be cleaned up immediately.
Dogs are welcome at Our Bench Accessible Holidays. Service dogs stay free.
Service and Assistance Dogs
Service dogs are exempt from the pet fee but are still subject to the above
conditions. We must be informed at the time of booking, and we require evidence of training or
registration.
According to the Equality Act 2010 (Section 173), an assistance dog is defined as:
- A dog trained to guide a blind person.
- A dog trained to assist a deaf person.
-
A dog trained by a prescribed charity to assist a disabled person with epilepsy or a disability
affecting mobility, coordination, or dexterity.
-
A dog of a prescribed category trained to assist a disabled person with another type of
disability.
The Equality and Human Rights Commission states that assistance dogs:
- Are highly trained and under full control of their owner.
- Will not wander freely around premises.
- Will sit or lie quietly on the floor next to their owner.
- Are trained to toilet on command and are unlikely to foul in public places.
- Are identifiable by their harness or jacket.
Assistance dogs typically undergo up to two years of training before working with their partner,
and we ask for evidence of this.
Source:
Assistance Dogs UK
.
Unfortunately, due to previous experiences, we need to be strict on this, as not every dog that
travels with a disabled guest has been trained to the same high standards.
Booking Form
If you are bringing a dog, please complete our
Pet Booking Form
.
We can recommend plenty of
wheelchair-friendly dog walks
to help you make the most of your stay.
For your convenience, we provide towels for muddy paws and a garden hose on the patio if needed.
Alternatively, there are self-service dog washes locally, including:
- The Old Dairy Workshops, 44 Milford Road, Lymington SO41 8DU
- Highcliffe Castle Car Park, Highcliffe, Christchurch BH23 4LD – ideal after a beach walk
- Dog Wash, 189 Long Lane, Holbury, Hardley, Southampton SO45 2PA
“A wonderful place to stay. The accommodation was perfect for our needs and it was great to be
able to bring our dog with us. The garden was secure and safe, which meant we could relax
knowing everyone was comfortable. The cottage was spotlessly clean and very well equipped.
Helen and Matt were welcoming and helpful without being intrusive. We would definitely
return.”
Holidays with Other Animals
Due to staff allergies, we cannot accept cats, house-trained rabbits, birds, or hamsters. If these
animals are found on the premises, guests will forfeit their cleaning retainer and the remainder
of their holiday and will be asked to leave immediately.
Emotional Support Animals
Emotional support animals are assessed on a case-by-case basis. If accepted, they are subject to
the same conditions as pet dogs:
- They must not be left unattended in the property.
- They must not toilet indoors.
- They must not climb on furniture.
Emotional support animals are subject to the same additional £100 non-refundable weekly fee as pet
dogs.
Nearest Dog Walks
The nearest places to walk your dog during your stay include:
-
Head out of the drive and turn left. Before Pennington Club, a driveway leads into Pennington
Recreation Field. This is a large, level grass playing field that is rarely muddy. Dogs can be
off lead.
-
Head out of the drive and turn right. At the end of the road, turn right again into a private
tarmac lane. Ponies are sometimes seen on the right. Towards the end of the lane, a footpath
leads onto a circular walk. A RADAR key is required for gates. Accessibility depends on season
and weather, as paths can become muddy.
View route
.
-
Head out of the drive, turn right, then at the end of the road turn left. Opposite you will find
Pennington Common. Follow information boards and worn paths to enjoy local history and wildlife.
Suitable for a short dog walk but not recommended for most wheelchairs due to grassy terrain.
-
We can suggest further
walks on our walking page.
Pet dogs and service dogs are welcome in Garden Bench.
Our Dog
Matt and Helen have their own dog, Sparky. He is a very friendly Border Collie who loves playing
ball and is pictured in some of the photos above. Sparky enjoys forest walks, trips to the sea,
and time on the water, and he is great at paddle boarding.
Sparky does not live on site but does sometimes visit guests, as he loves playing ball. He also
has his own Facebook page sharing his adventures:
Sparky
.